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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of DONNA GOBER


November 3, 2023

1  out of  5 rating by DONNA GOBER
"Not impressed at all,their computer system went down took forever to get a quote after all my personal info.. over 300.00 for insurance ."
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Jeremy Smith

September 26, 2023

5  out of  5 rating by Jeremy Smith
"Very nice people easy to deal with thank y'all for insuring my rides"
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Jerry Webb

August 3, 2023

5  out of  5 rating by Jerry Webb
"Excellent service and super friendly folks that switched us over from Virginia insurance to Alabama State Farm quick and easy. I would highly recommend Libby Mays- State Farm Insurance."
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Kandy Garland

July 20, 2022

5  out of  5 rating by Kandy Garland
"Wonderful service!"
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Ritakay Light

September 22, 2021

5  out of  5 rating by Ritakay Light
"Everyone is friendly & helpful.If you have just libility, it seems like a fair price. Also you get money counted off for being a safe driver,with no tickets or dui's."
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Kennieth Dorn

September 15, 2021

5  out of  5 rating by Kennieth Dorn
"Some of the best people you would ever want on your side."
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Edna Butler

December 1, 2020

4  out of  5 rating by Edna Butler
"Been a great help for me!"
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Gary Balch

September 29, 2020

5  out of  5 rating by Gary Balch
"Great service"
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Jeremy Smith (W_-_rm)

September 24, 2020

5  out of  5 rating by Jeremy Smith (W_-_rm)
"nice friendly people/ affordable rates"
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Terri Dewald

September 9, 2020

5  out of  5 rating by Terri Dewald
"If you are looking for a insurance relationship, Libby Mays Agency is your place. Libby and her staff get to know you and your family and they truly care about you. I have laughed with Libby, I've cried with Libby and we have prayed together, and shared family stories. I love my agent and tell her so at the end of each visit to the office. So yes there is such a thing as a insurance relationship."
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Jason Willis

February 23, 2020

5  out of  5 rating by Jason Willis
"Been doing business with Libby for over 20 years, she has always been honest and helpful"
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Jason Stringer

January 28, 2020

5  out of  5 rating by Jason Stringer
"Libby Mays is very helpful when it comes to all your insurance needs."
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Maurice Mercer

June 20, 2019

5  out of  5 rating by Maurice Mercer
"I have worked with Libby for some time now. We had some miscommunication on a policy. She was able to work with the back office to find a suitable solution for me. I appreciate her for going to bat."
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Colin Edwards

June 3, 2019

5  out of  5 rating by Colin Edwards
"She's just a phone call away and helps me with my questions every time! I'm so thankful for her help!"
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Big Sexy

June 1, 2019

5  out of  5 rating by Big Sexy
"Great people, always go above and beyond to make sure my insurance needs are taken care of!"
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Kyle Davis

May 30, 2019

5  out of  5 rating by Kyle Davis
"Libby and her team are top notch. They are very professional and ALWAYS put the customer first. Highly recommend Libby Mays State Farm!!"
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Susan Bazzel

May 29, 2019

5  out of  5 rating by Susan Bazzel
"Very professional and nice people."
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Morgen Mays

May 25, 2019

5  out of  5 rating by Morgen Mays
"THE BEST group of people in the entire world!!! Everyone should have their insurance with Libby Mays at State Farm in Arab. She is an angel and so is all of her staff. ❤️😉"
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Peyton Phillips

May 25, 2019

5  out of  5 rating by Peyton Phillips
"Great people and great boat rates, Best Insurance company by far."
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May 24, 2019

5  out of  5 rating by DUSTON BENNETT
"Some of the most generous, nicest people you will ever come across! Exceptional to do business with! Incredible!"
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May 24, 2019

5  out of  5 rating by ScottieJustDid
"Ricky is awesome!"
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Tim Kimbrell

May 24, 2019

5  out of  5 rating by Tim Kimbrell
"Libby is the best State Farm Agent I’ve ever had. And her staff is amazing."
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Taylor McMurtrey

May 24, 2019

5  out of  5 rating by Taylor McMurtrey
"Libby is a pleasure to work with! She is super helpful and when we have had to file a claim she has made the process super easy! You’ll be making the best choice making her your insurance agent."
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Daily life with RA

May 21, 2019

5  out of  5 rating by Daily life with RA
"I met a gentleman from this agency at a festival over this past weekend where he had an information booth set up. He was very informative, friendly and willing to help. I think that its very honorable that representatives from the agency are so involved in the community. I would definitely recommend talking to this agency about your insurance needs."
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Randy West

May 19, 2019

5  out of  5 rating by Randy West
"Libby Mays and all her staff are awesome to work with. she and her staff really care about you. I highly recommend them."