State Farm® Insurance Agent Libby Mays
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carl Vickroy
November 26, 2025
"Libby handled a complicated and stressful situation for me and my family. Her expertise and professionalism are outstanding. Thank you very much Libby"
Randy Byrd
November 20, 2025
"Always helpful !!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Vicki Hestley
November 18, 2025
"Libby Mays office is always very professional but friendly and helpful!"
"WE appreciate you Vicki and all of your family! glad we can help and please always ask. Take Care ! "
Hannah Gilbertson
November 14, 2025
"I have had an amazing experience with Libby with a recent claim with my home. Everything went so smooth and quick with getting things started with home repairs. She always gives efficient and reliable service. Highly recommend Libby and her incredible staff."
"Hannah Thank you for taking care of your property as quickly as you did. We appreciate you and thankful you are with us at State Farm. God Bless ! "
Duane Bates
November 13, 2025
"Great people to work with."
"Thank you Duane! We appreciate you! Please let us know if we can ever help!"
Lee Ogletree
October 30, 2025
"Best customer service I have received from an Insurance Agency in 20+ years! Thank you Libby, Jessica, and staff for all your help! Very rare these days unfortunately."
"Lee we want to thank you for your patience and your trust in us! You are always welcome to contact us and we will do our best to help! Thank you for your business! "
Patrick Dover
October 27, 2025
"Great job. THANKS FOR ALL YOUR HELP."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
James McLemore
October 15, 2025
"Miss Libby is amazing and the ladies in the office are as well. They really help amd address your concerns about the whole policy."
"We appreciate you James! Thank you for working with us to get all the info we need! Enjoy riding those bikes! Beautiful weather for it :) "
Kymberly Larmon
October 14, 2025
"Lovely people ❤️"
"Thankful for great folks like you Daniel ! "
Judy Kennamer
October 7, 2025
"Libby always provides friendly and comprehensive service and is a pleasure to work with !!"
"It is always a joy to see ya'll walk through our doors! We appreciate your business and your friendship! "
Cheryl Woodrow
September 24, 2025
"Great people to work with! Always helpful, friendly and go the extra mile."
"We appreciate you too Cheryl! Thanks for helping us do a better job ! "
Mike Bryan
September 16, 2025
"Excellent customer service. Prompt in providing quotes for both home and auto. Competitive against other major providers. Admin was super easy and all online."
"Thank you for checking with us Mike! You were awesome to get info for us and didn't seem to mind our zillions of questions. We appreciate you and your family ! Let us know if we can help in anyway ! "
Eric F
September 16, 2025
"Quick and helpful service.."
"We appreciate your trust in us Eric! Always let us know if we can help."
Eddie Mays
September 7, 2025
"Libby Mays responded personally to my need for updated auto insurance ID cards for my truck and motorcycle. I received my new ID cards the next day after my request. Thank You Libby Mays !"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Carrie Kimbrell
September 2, 2025
"Everyone in the office is so easy to work with. Never hesitates to help when I call."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
jeff campbell
August 28, 2025
"Good, thanks for your support."
"We appreciate you and your family Jeff! Thank you for your trust in us! We hope we can always help! "
April M
August 23, 2025
"Libby, Karen and Jessica truly offer remarkable customer service- unlike many other businesses these days. If you need auto, life, home or commercial insurance, Libby Mays is the best agent you’ll meet. Libby has been my agent since 1996. Give her team a shout for your insurance needs!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Rhonda Tidmore
August 15, 2025
"We have been with Libby Mays and her amazing State Farm team for 38 years, and they’ve never let us down! Always friendly, professional, and quick to help—whether it’s a claim, a question, or a policy review. They truly care about their customers, and it shows in all they do. Can’t beat this GREAT team!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Robert Crouch
March 25, 2025
"Libby has a very competent and friendly office. We were aggravated about a claims situation and even though it was out of her department she did everything she could to alleviate our concerns and resolve our issues. We would be leaving State Farm if not for her office."
Donna Benefield
November 3, 2023
"Not impressed at all,their computer system went down took forever to get a quote after all my personal info.. over 300.00 for insurance ."
Jeremy Smith
September 26, 2023
"Very nice people easy to deal with thank y'all for insuring my rides"
Jerry Webb
August 3, 2023
"Excellent service and super friendly folks that switched us over from Virginia insurance to Alabama State Farm quick and easy. I would highly recommend Libby Mays- State Farm Insurance."
Kandy Garland
July 20, 2022
"Wonderful service!"
Ritakay Light
September 22, 2021
"Everyone is friendly & helpful.If you have just libility, it seems like a fair price. Also you get money counted off for being a safe driver,with no tickets or dui's."
"Thank you for your kind words, Ritakay!"
Kennieth Dorn
September 15, 2021
"Some of the best people you would ever want on your side."
"Thank you, Kenneth!!"