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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Ashleigh Minor

December 19, 2025

5  out of  5
rating by Ryan Ashleigh Minor
"Jessica was super patient, prompt, and caring throughout the process of getting quotes. I have known Mrs. Libby for years and she is so kind and helpful. Highly recommend this agency!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kelly Auman

December 19, 2025

5  out of  5
rating by Kelly Auman
"Libby Mays Agency is the best! They are always happy to hear from us when we have questions, and always work with us if and when we need to make any changes in our policies. I highly recommend them for your insurance needs!"
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Holly Roberson

December 18, 2025

5  out of  5
rating by Holly Roberson
"We LOVE working with Libby, Karen, and the team at State Farm! They are always quick to respond, answer questions, and take care of whatever we need. Highly recommend working with them!"
We responded:
"Holly Thank you so much! We appreciate your review more than you know! :)"
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Troy Carter

December 18, 2025

5  out of  5
rating by Troy Carter
"Libby has been wonderful to with! My family feels safe knowing we are well taken care of in case the worst happens. I would not recommend anyone else to handle your insurance needs. Policy holders here a like family :)"
We responded:
"Thank you Troy! We are thankful for a great company to represent. Thankful we have been blessed to take care of your family! "
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Robert Kirby

December 18, 2025

5  out of  5
rating by Robert Kirby
"Libby Mayes is our insurance agent with State Farm and has always been responsive to our questions regarding insurance on cars and home coverage. Her office has a very welcoming and calming atmosphere. I would highly recommend her service when it come to insurance quotes or if you have to file a claim."
We responded:
"We appreciate you and your family Robert. We appreciate yall working with us - it's always good to review your insurance and make sure we cover your insurance needs. God Bless! "
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David Devers

December 18, 2025

5  out of  5
rating by David Devers
"Libby and her staff have been more helpful than any other insurance we have had"
We responded:
"David, you and Linda have been a joy ever since the day ya'll came to our office! We won't count how many years ago that was! But we do appreciate you both and thankful you came to us! "
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Karen Bryson

December 2, 2025

5  out of  5
rating by Karen Bryson
"I’ve had my State Farm insurance with Libby and Karen for 18+ years. They are wonderful to work with."
We responded:
"Karen we appreciate YOU! Thank you for trusting us and please let us know if you need us. Always strive to do our best and thank you your help also !"
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Carl Vickroy

November 26, 2025

5  out of  5
rating by Carl Vickroy
"Libby handled a complicated and stressful situation for me and my family. Her expertise and professionalism are outstanding. Thank you very much Libby"
We responded:
"Thank you for trusting in us Carl! So thankful things worked out! Take care and please let us know if your family needs us. God Bless ! "
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Randy Byrd

November 20, 2025

5  out of  5
rating by Randy Byrd
"Always helpful !!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Vicki Hestley

November 18, 2025

5  out of  5
rating by Vicki Hestley
"Libby Mays office is always very professional but friendly and helpful!"
We responded:
"WE appreciate you Vicki and all of your family! glad we can help and please always ask. Take Care ! "
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Hannah Gilbertson

November 14, 2025

5  out of  5
rating by Hannah Gilbertson
"I have had an amazing experience with Libby with a recent claim with my home. Everything went so smooth and quick with getting things started with home repairs. She always gives efficient and reliable service. Highly recommend Libby and her incredible staff."
We responded:
"Hannah Thank you for taking care of your property as quickly as you did. We appreciate you and thankful you are with us at State Farm. God Bless ! "
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Duane Bates

November 13, 2025

5  out of  5
rating by Duane Bates
"Great people to work with."
We responded:
"Thank you Duane! We appreciate you! Please let us know if we can ever help!"
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Lee Ogletree

October 30, 2025

5  out of  5
rating by Lee Ogletree
"Best customer service I have received from an Insurance Agency in 20+ years! Thank you Libby, Jessica, and staff for all your help! Very rare these days unfortunately."
We responded:
"Lee we want to thank you for your patience and your trust in us! You are always welcome to contact us and we will do our best to help! Thank you for your business! "
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Patrick Dover

October 27, 2025

5  out of  5
rating by Patrick Dover
"Great job. THANKS FOR ALL YOUR HELP."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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James McLemore

October 15, 2025

5  out of  5
rating by James McLemore
"Miss Libby is amazing and the ladies in the office are as well. They really help amd address your concerns about the whole policy."
We responded:
"We appreciate you James! Thank you for working with us to get all the info we need! Enjoy riding those bikes! Beautiful weather for it :) "
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Kymberly Larmon

October 14, 2025

5  out of  5
rating by Kymberly Larmon
"Lovely people ❤️"
We responded:
"Thankful for great folks like you Daniel ! "
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Judy Kennamer

October 7, 2025

5  out of  5
rating by Judy Kennamer
"Libby always provides friendly and comprehensive service and is a pleasure to work with !!"
We responded:
"It is always a joy to see ya'll walk through our doors! We appreciate your business and your friendship! "
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Cheryl Woodrow

September 24, 2025

5  out of  5
rating by Cheryl Woodrow
"Great people to work with! Always helpful, friendly and go the extra mile."
We responded:
"We appreciate you too Cheryl! Thanks for helping us do a better job ! "
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Mike Bryan

September 16, 2025

5  out of  5
rating by Mike Bryan
"Excellent customer service. Prompt in providing quotes for both home and auto. Competitive against other major providers. Admin was super easy and all online."
We responded:
"Thank you for checking with us Mike! You were awesome to get info for us and didn't seem to mind our zillions of questions. We appreciate you and your family ! Let us know if we can help in anyway ! "
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Eric F

September 16, 2025

5  out of  5
rating by Eric F
"Quick and helpful service.."
We responded:
"We appreciate your trust in us Eric! Always let us know if we can help."
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Eddie Mays

September 7, 2025

5  out of  5
rating by Eddie Mays
"Libby Mays responded personally to my need for updated auto insurance ID cards for my truck and motorcycle. I received my new ID cards the next day after my request. Thank You Libby Mays !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Carrie Kimbrell

September 2, 2025

5  out of  5
rating by Carrie Kimbrell
"Everyone in the office is so easy to work with. Never hesitates to help when I call."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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jeff campbell

August 28, 2025

5  out of  5
rating by jeff campbell
"Good, thanks for your support."
We responded:
"We appreciate you and your family Jeff! Thank you for your trust in us! We hope we can always help! "
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April M

August 23, 2025

5  out of  5
rating by April M
"Libby, Karen and Jessica truly offer remarkable customer service- unlike many other businesses these days. If you need auto, life, home or commercial insurance, Libby Mays is the best agent you’ll meet. Libby has been my agent since 1996. Give her team a shout for your insurance needs!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rhonda Tidmore

August 15, 2025

5  out of  5
rating by Rhonda Tidmore
"We have been with Libby Mays and her amazing State Farm team for 38 years, and they’ve never let us down! Always friendly, professional, and quick to help—whether it’s a claim, a question, or a policy review. They truly care about their customers, and it shows in all they do. Can’t beat this GREAT team!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"